Extrema Outdoor Belgium (hereinafter: the Event) is organised by Extrema Holding B.V., with its registered office and principal place of business at Tramstraat 10 (5611CP) in Eindhoven, and registered under Chamber of Commerce number 14628035.
Extrema Holding B.V. respects the privacy of its clients and of all visitors to the website xofestival.be (hereinafter: the Website) and/or the Event (hereinafter jointly: the Visitors). Extrema Holding B.V. ensures that the personal data are handled confidentially. Personal data are processed in accordance with the statutory provisions as prescribed by the Personal Data Protection Act.
This privacy statement provides information about the processing of personal data by Extrema Holding B.V. and only concerns the use of personal data of Visitors to the Website and/or the Event.
What personal data are used by Extrema Holding B.V.?
When purchasing tickets for the Event, the Visitor may be asked (by the relevant (presale) outlet or other parties) to provide personal data such as the Visitor’s name, (email) address and telephone number, which data Extrema Holding B.V. will obtain from the (presale) outlet.
In addition, Extrema Holding B.V. has the right to use the personal data of Visitors, such as the Visitor’s name, (email) address and telephone number, it obtains directly from Visitors in connection with orders placed with Extrema Holding B.V. via the Website.
Extrema Holding B.V. also has the right to obtain surfing data (including the IP address, date and time of the visit to the Website) of Visitors to the Website.
In order to enable the registration of a payment instrument obtained from Extrema Holding B.V. for use during the Event, such as a wristband or payment card, which can be used to pay for refreshments during the Event, the Visitor will be asked to provide an email address and a password. In order to receive a refund from Extrema Holding B.V. of the outstanding amount that was deposited on the registered payment instrument by the Visitor in case of loss or theft, the Visitor will be asked to provide certain data such as his/her name, email address, bank account number and telephone number. In addition, it will be necessary to inspect the Visitor’s valid proof of identity.
What will your personal data be used for?
Extrema Holding B.V. uses the data in principle to be able to perform the agreements with Visitors in the best possible manner and for internal administration purposes.
More specifically, Extrema Holding B.V. may collect and use personal data:
The data are not used for any purpose other than as described above.
Extrema Holding B.V. will not share data with third parties without the express approval of the Visitor, unless this is necessary for the performance of the agreement with the Visitor, or to improve the services and products, or unless it is required by law to do so.
Extrema Holding B.V. sends newsletters by email. You have the option to unsubscribe from the newsletter at the bottom of each newsletter you receive from Extrema Holding B.V.. You will no longer receive newsletters containing information if you unsubscribe.
Any backups of stored information created by Extrema Holding B.V. for the optimal performance of the systems are used exclusively for system recovery in the event of a system failure.
Surfing data and clicking behaviour
Surfing data collected by Extrema Holding B.V. can be stored and used to statistically analyse and optimise the visit to and use of the Website. Surfing data are anonymised as much as possible. Only anonymised data can be passed on to third parties such as Google Analytics.
Cookies and Google Analytics
Similarly to most other websites, Extrema Holding B.V. reserves the right to gather information by using cookies, which facilitate navigation of the Website. Cookies are small bits of information (files) that are left behind on a computer by a website. The website instructs the web browser that is used to view the website to store these cookies on the computer. Cookies can be disabled in the web browser’s settings.
Extrema Holding B.V. uses Google Analytics to obtain insight into the use of the Website. This information, including the IP address, is provided to Google exclusively for the purpose of making use of this service.
The Website also places cookies from Google within the context of the Google Analytics service. Extrema Holding B.V. has no influence on what Google does with the information it has obtained in this manner.
The Website includes buttons that are linked to social networks such as Twitter, Instagram, YouTube and Facebook. The relevant social networks can place cookies via the buttons. The relevant social networks are responsible for the use and provision of data that are used in this manner. The privacy statements of the relevant social networks apply in this connection.
Extrema Holding B.V. retains personal data no longer than is strictly necessary for the performance of the agreements and in any event no more than two years after the agreement has ended, unless it is necessary to retain them for a longer period in order to comply with a statutory retention obligation.
Inspection and correction
Visitors may file a written request to Extrema Holding B.V. at [email protected] for the inspection, correction and/or removal of their personal and other data. Any corrections will be processed following a written request to that effect. Visitors must ensure that Extrema Holding B.V. has the correct personal data.
If you still have questions and/or comments after reading this privacy statement, please contact us at [email protected].